Shipping policy

effective september 4, 2026

what shipping costs

standard shipping is free both ways, with the option to pay for expedited shipping. every box comes with a prepaid return mailer, so sending pieces back costs you nothing either. 

where we ship

we ship within the United States only. please keep the shipping address on your account current, since that is where every box goes.

when your box arrives

delivery dates are estimates rather than promises, and we are not responsible for carrier delays. if a box does not arrive when you expect it, email us at help@rentstork.com and we will track it down.

if a piece arrives already damaged, tell us within 24 hours of receipt at help@rentstork.com and we will take care of it.

when your next box ships

a new shipment needs your order allowance to refresh, which happens at the start of your next billing period. sending something back early frees up a credit, but it does not send you a new box mid-period.

our terms of service set out the full rules, and if the two ever disagree, the terms of service govern.

how to reach us

help@rentstork.com
(404) 618-1905

stork
RentStork, Inc.
1419 Cobb Pkwy N
Marietta, GA 30062